Dorsch Palestine is keen to satisfy its customers by purchasing from the website, and provides the possibility of return or exchange according to specific conditions so that the product is free of any defects or / or opening the inner cover and that the products are in their original and unused condition, as the exchange or return is within a period of 3 days from the date of delivery.

• • • • • The customer has the right to request a return or exchange within 3 days from the date of receipt, provided that the products are in their original condition, unused and in their original packaging.
        • If there is a manufacturing defect in the product, the company will bear the shipping cost and the product will be replaced or refunded.
        • In case of return without a defect, the customer is responsible for the shipping cost.
        • The return or exchange request is made by contacting us through [WhatsApp/phone number].
        • The product is inspected before a return or exchange is approved.